TechMedia logo - IT support and AI solutions for Sydney business
What We Do

IT Support, Web & AI Services for Sydney Business

From keeping your systems running to building your digital presence — everything your business needs, under one roof.

IT & Managed Services

Everything your business needs to run on tech

Onsite and remote support, managed contracts, Microsoft 365 and the networking underneath it. This is the core of the business, and it is where most clients start.

Managed IT Services

Your on-call IT team

No call centres, no runaround. When something breaks we fix it — and when nothing’s broken, we keep it that way.

01

Onsite & Remote Support

Fast response for computer, software, and hardware issues. We log in remotely for quick fixes or come to you when hands-on work is needed.

02

Server & Networking

Server setup, maintenance and scheduled system checks. Wi-fi, file sharing, printers — every cable and every config handled properly.

03

Backup & Disaster Recovery

Your data is your business. We design and manage backup systems so you can recover quickly from hardware failure, ransomware, or human error.

04

Antivirus & Security

Enterprise-grade security tools sized for small business. We manage your antivirus, firewall, and security updates so threats don’t become disasters.

05

Microsoft 365

Full M365 setup, migration, and ongoing management. Email, Teams, SharePoint, OneDrive — all properly configured and working together.

06

IT Consulting

Not sure what technology your business needs? We assess your current setup, identify gaps, and give you a straight recommendation — no jargon.

Web & SEO Services

Websites that work, and search visibility that compounds. Fixed-price audit and build work, with clear monthly reporting if you want ongoing SEO.

⭐ Flagship Product

CleanRank — WordPress Audit and Report

Your WordPress site audited and reported on, typically within 48 hours of access. Every finding ranked by impact, with page-by-page status and an appendix of every failed check. Technical SEO across 11 categories, plus a plain-English PDF report. Remediation quoted separately.
Full technical audit, 11 categoriesMeta title and description findings per pagePage-by-page status for every pageManual checks flagged separatelyTechnical checksPlain-English PDF reportTypically within 48 hours

$550 incl. GST

one-time per site

Quoted

ongoing SEO, scoped after an audit
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WordPress Design & Development

Professional WordPress websites built with Elementor — fast, mobile-optimised, and designed to convert visitors into customers. From simple brochure sites to full e-commerce builds.
  • Custom Elementor design
  • Mobile-first responsive build
  • Contact forms & integrations
  • Speed optimisation
  • Ongoing maintenance available
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SEO & Digital Marketing

Get found by the right people in South-West Sydney and beyond. We handle on-page SEO, local search optimisation, and Google Business Profile setup so customers can find you.
  • On-page SEO optimisation
  • Local SEO & Google Business Profile
  • Keyword research & strategy
  • Monthly performance reporting
  • Content recommendations

Not sure where to start?

Tell us what’s on your plate and we’ll recommend the right solution for your business — no pressure, no commitment.

💼 Managed IT Contract

Flat monthly rate.
Scoped before you commit.

A per-PC monthly agreement for businesses that would rather not think about IT. The scope is agreed after a short assessment and written down before you commit, so both sides know what is covered. Work outside that scope is quoted separately. No surprise invoices.

We agree what is covered before you commit, quote anything outside it, and answer the phone when something goes wrong. You focus on your business, we handle the tech.

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Agreed scope

What is covered is written down before you commit, so nothing is assumed.

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Direct access

You deal with the person doing the work, during business hours.

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Quoted extras

Anything outside the agreed scope is quoted before it is done.

Straightforward rates

Remote Support

Per hour, 1-hour minimum

$165.00/hr incl. GST

Onsite — Domestic

Home users & small offices

$198.00/hr incl. GST

Onsite — Business

Commercial clients

$242.00/hr incl. GST

Managed Contract

Per PC, per month

$165.00/mo incl. GST

Minimum charge: 1 hour on every job. Additional time: 15-minute increments for remote support, 30-minute increments onsite. Call-out fee ($82.50 incl GST) once per onsite visit, with no repeat call-out within 7 days for the same unresolved fault. Travel beyond 30 minutes each way is quoted before booking. Managed contract pricing varies for larger teams. Contact us for a quote. Prices shown include GST. Business clients can request ex-GST pricing.

WordPress Care Plans

ESSENTIAL CARE
$163.90/mo incl. GST
  • WordPress core, theme and plugin updates
  • Monthly backup status check
  • Basic site health check

No included support time. No content edits.

BUSINESS CARE
$273.90/mo incl. GST
  • Everything in Essential Care
  • Monthly check that forms, links and key pages still work
  • Quarterly health summary in plain English
  • Quoted work scheduled ahead of non-care clients

No bundled support hours. No emergency cover or response guarantee.

Both plans are fixed scope and monthly rolling, cancellable with 30 days notice. Neither includes emergency or out-of-hours cover, a response guarantee, hosting, major repairs or redesigns. Anything a check finds is reported and quoted separately. Prices shown include GST.

Web & Digital

Your online presence, done properly

Professional websites and digital marketing for Southwest Sydney businesses. No templates that look like everyone else’s.

WordPress

Website Design & Build

Professional websites built on WordPress and Elementor. Fast, mobile-optimised, and easy to update yourself. Template builds from $3,300 incl. GST, fully custom from $5,500 incl. GST.

SEO

SEO & Digital Marketing

Get found by local customers searching for your services. Keyword research, on-page optimisation, Google Business Profile management, and monthly reporting.

New

CleanRank

Automated audit of your existing WordPress site: technical SEO checks across 11 categories, meta title and description findings, page-by-page status and an evidence appendix. A plain-English PDF report, typically within 48 hours of access. Remediation quoted separately.
AI & Automation

Practical AI for local businesses.

TechMedia builds working AI systems — not demos, not theory. Custom automation built specifically for how your business operates.

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We map how work moves through your business and show you where automation would genuinely save effort, and what it would cost to build.

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One workflow, scoped and built properly: connected systems, tested on real examples, documented before handover.

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Custom interface, model choice or multi-step reasoning for work that does not fit a standard build.
Get Started

Not sure what you need?
Let's figure it out together.

Book a free 30-minute consultation. We’ll look at your current setup and give you a straight recommendation.

📍 Serving Oran Park, Campbelltown & surrounds⚡ Priority response for urgent issues🕐 Priority response for critical issues